Privacy Policy
What This Policy Covers
Welcome to Estate & Downsizing Specialists, LLC (“EDS,” “we,” or “us”). This policy sets out how EDS collects and uses the information we collect about you when you use our services. This policy also explains the choices that you can make about the way that we use your information.
EDS operates the site www.edsindiana.com to provide services including real estate, auction services, estate services, fine art and estate appraisals, property cleanup, real estate, prep to list, senior transitions, and downsizing services.
EDS is committed to protecting users’ privacy and addressing potential privacy concerns. The following has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of Private Information Collected
To best serve your needs, we collect the following types of information when you visit www.edsindiana.com.
Personal Information
We collect the following personal information from our users:
- Name
- Mailing Address
- Phone Number
- Email Address
- Birthdate
- Sex
- Age
- Payment/Billing information
- Billing address
You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all the benefits or our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.
Automatically Collected Information
We automatically collect date on how our users visit www.edsindiana.com, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.
Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access www.edsindiana.com.
Social Media Information
If you’ve linked your EDS account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with EDS social media accounts.
Policy On Collecting Sensitive Personal Information
EDS does not gather any of your sensitive personal information, such as your social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.
How the Information Collected Is Used
We only use your personal information to help you utilize everything EDS has to offer. This includes:
- Creating and maintaining an account with us
- Completing your transactions
- Shipping your purchases
- Fulfilling customer service requests
- Communicating your sales and promotions
- Contacting you regarding updates to our company policies
- Making all of EDS’s services available to you in a convenient manner
- Providing advertisements that are relevant to you as you visit www.edsindiana.com
- Evaluating analytics to see how our customers engage with www.edsindiana.com
Length of Time Personal Information Is Stored
We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.
Who the Information Is Shared With
We may share your information with third parties, but only those affiliates that EDS has fully vetted and created a partnership with. The only reason we will ever share your information will affiliates is for the following purposes:
- Processing transactions
- Fulfilling and delivering orders, including shipping
- Measuring marketing and advertising performance
- Providing excellent customer service
- Issuing postal mail, email and text message communications
- Third party contractors hired to provide services at project address
Information Security
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, proving your personal information is at your own risk.
Ability To Decline To Provide Personal Information
You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from EDS and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers and clients.
Additional Questions
If you have questions regarding this privacy policy, feel free to contact us at [email protected]. An EDS representative will respond to your privacy policy questions as soon as possible.
Policy Update
This privacy policy was last updated on June 5, 2023. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update here. Once posted, the new privacy policy shall be effective immediately.